Frequently Asked Questions

Our Safety FAQs provide important information to ensure a secure and trustworthy experience on our website. Learn about data protection, information handling, and general safety guidelines. Your privacy and security are our top priorities.

Our website is designed with your safety in mind. It utilizes a safety SSL certificate, ensuring secure communication between your device and our server. To verify the SSL certificate, look for the padlock icon in your browser’s address bar. For any concerns or inquiries, please reach out to the website administrator at

Your information on is accessed by authorized personnel only. The website administrator, who is responsible for managing and maintaining the site, has access to your information for the purpose of facilitating communication regarding found or missing rings. Additionally, in the case of a found ring, the rightful owner may be granted access to relevant information to facilitate the return of the ring. Rest assured that your information is handled with utmost care and privacy, and is not shared with any unauthorized individuals or entities.

To use our website, we require certain personal information to ensure a seamless experience for our users. The information we collect includes your name, email address, telephone number, location (state), and details about your missing or found ring. Rest assured that we handle this information with the utmost care and respect for your privacy. We do not require your personal address, and we strongly advise against sharing such information on our platform or with other users.

When using our website, it’s important to understand what information is visible to the public. The general public can only see limited information about you, such as your chosen username, location (state), and the details you provide about your missing or found ring on the registration or ring forms. We do not display any sensitive or personally identifiable information publicly. However, if you notice that personal information is being displayed publicly, it may indicate that you have made an error while completing the registration or ring forms, such as using your telephone number or email as your username. If you have made any such errors and are concerned about the visibility of your information, please contact us promptly so that we can assist you in rectifying the situation. We always recommend exercising caution when sharing any personal details, even within our secure platform. Rest assured, we are committed to maintaining your privacy and ensuring a safe experience on our website.

If you wish to have your information deleted from our database, we respect your right to do so. Simply send us an email at with your request, and we will promptly remove all your personal information from our records. We take privacy seriously and are committed to safeguarding your data. Please note that once your information is deleted, it cannot be recovered. If you have any concerns or questions regarding the deletion process, feel free to reach out to us.

No, we do not require any financial information from you. Please refrain from sharing such information with us or any other users of the site. If anyone requests financial information, please notify us immediately via the live chat on the site, the contact form, or email at

To ensure the legitimacy and security of the lost and found ring process, it is crucial for users to log any found ring on our website with a minimum of three photos showcasing the ring details. However, we understand that users who have found a ring may choose to withhold some specific information about the ring, such as the manufacturer name or engraving message, in order to facilitate a smooth reunion with the rightful owner when the need arises.


If someone claims to have found your ring but has not listed it on the website with picture proof, we advise you to exercise caution and refrain from engaging in any conversation regarding the claim. Logging the ring on our platform ensures a timestamped record securely tied to a registered user, which helps to reduce the potential for manipulation or false claims. This policy is in place to safeguard the integrity of the process and ensure that only the rightful owner can successfully claim the ring.


We greatly appreciate your cooperation in adhering to these guidelines, as it plays a vital role in maintaining a trustworthy platform for all users.

In addition to these specific answers, we would also like to share some general safety guidelines with you:

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